Technician extracting standing water from a flooded Queen Creek kitchen

Water damage in Queen Creek? Start here.

We Pump It Out.
We Dry It Down.

San Tan Dry Co. is an East Valley dry-out crew, not a call center. We extract the water, set the drying equipment, and take meter readings until the structure hits dry standard. Then we hand you the log for your insurance claim.

Emergency responseDay or night, one local number

Measured dryingReadings logged every visit

Extraction to dry-outSame crew, no hand-offs

Five citiesQueen Creek to Mesa, daily

Job TicketFORM QC-01 · ASSESSMENT

On the Truck, Every Roll-Out

No renting gear after we see the job. The standard load-out:

Gear	What it does	When it comes off the truck
Truck-mount extractor	Pulls standing water, weighted extraction for carpet	First hour, every water job
LGR dehumidifiers	Pulls moisture out of the air and the structure	Set day one, runs until readings hit standard
Air movers	Moves dry air across wet walls and floors	Placed from the moisture map, adjusted daily
Pin & pinless meters	Reads moisture inside drywall, baseboard and subfloor	Every visit. The numbers decide when we are done
HEPA air scrubber	Filters the air inside containment	Mold and sewage jobs, before anything opens up
Containment plastic & tape	Seals the work zone off from the rest of the house	Whenever a wall opens or mold is present

No shortcuts

What We Actually Do On Site

A dry-out is a sequence, and skipping steps is how a water job turns into a mold job three weeks later. This is the full sequence, the way it runs in Queen Creek, Gilbert, Chandler, Mesa and San Tan Valley homes.

Find the source and stop itShutoff, supply line, water heater, slab. Nothing dries while water is still coming in.
Map the moistureMeters across walls, baseboards and floors. The wet zone gets marked before a single fan is placed.
Extract the standing waterTruck-mount extraction, including under cabinets and along tack strips where water hides.
Open what has to openBaseboards, toe kicks and flood cuts where the wall cavity is wet. Contained, photographed, explained first.
Set drying to the mapAir movers and dehumidifiers placed by the readings, then adjusted as the numbers move.
Log it for the claimPhotos and readings every visit, packaged so your adjuster sees the whole job.

Air movers, dehumidifier and containment running in a living room — FIG. 01 · DRYING SET IN A LIVING ROOM: AIR MOVERS ON THE WALL LINE, CONTAINMENT UP, FURNITURE WRAPPED.

The work

Services

Water Damage Restoration

Leaks, bursts, slab leaks and floods. Extraction, measured drying and verification across the East Valley, with Mesa our biggest water market.

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Moisture reading at a mold-damaged baseboard

Mold Remediation

Containment first, then removal and HEPA filtration. We fix the moisture source too, because mold without a water fix is just mold scheduled to return.

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Fire Damage Restoration

Board-up, soot and smoke cleanup, odor work, and drying out the water the fire department left behind. Scope in writing before work starts.

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Sewage Cleanup & Storm Damage

Sewage backups are category 3: protective gear, containment, sanitation, disposal rules followed. Monsoon water gets the same treatment, minus the hazmat.

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Catch it early

Signs the Water Is Already In the Walls

Half the calls we run in the East Valley are not floods. They are slow leaks that have been feeding a wall for weeks. These are the tells:

A warm spot on the tileClassic slab leak on a hot water line, common in post-tension slab homes across Gilbert and Queen Creek.

Water bill jumped, usage did notWater is going somewhere. If it is not the pool or the irrigation, it is under the slab or in a wall.

Musty smell at the baseboardsThat smell is microbial growth starting on wet drywall paper. It does not dry out on its own.

AC condensate stain on a ceilingClogged condensate lines drip all cooling season, quietly, into ceilings and hallway walls.

Baseboard pulling away or paint bubblingDrywall wicks water upward long before a stain shows on the surface.

Flooring that clicks, cups or feels softLaminate and LVP trap water against the slab and hide it until the floor gives it away.

You call, we ask three questions

Where is the water, is it still coming, and what is wet. That is enough to roll the right truck.

Onsite assessment

Source found, moisture mapped, scope explained in plain language before any equipment is set.

Extract and set drying

Water out, gear placed to the map, containment up if the job needs it.

Daily readings

We come back, read the materials, adjust the gear, and log every number.

Dry standard, documented

When the readings hit standard, gear comes out and you get the full log for your claim.

Asked on the phone

Straight Answers

How much does this cost before insurance gets involved?

It depends on the category of water and how many square feet are wet, and anyone who quotes a firm number over the phone has not seen your house. We assess onsite, explain the scope, and put it in writing. Our cost guide breaks down what drives the number.

Can I just rent fans and do it myself?

For a small clean-water spill caught in the first hours, sometimes. Once water is in a wall cavity or under flooring, rental fans dry the surface and leave the structure wet, which is exactly how mold starts. The meter tells the truth; rent one of those too if you try it.

Do you handle the insurance paperwork?

We document everything an adjuster asks for: photos, moisture logs, equipment records and scope notes. You stay the policyholder, we make sure the file is complete.

Read all FAQs

We Pump It Out.We Dry It Down.